Your privacy matters to 399. This Privacy Policy explains exactly what personal data we collect when you use 399, why we collect it, how we use it, who we share it with, and what rights you have over your own information. Please read it carefully.
These cards give you a quick overview of 399's approach to your personal data. The full details are in the policy below.
399 collects only the personal data that is necessary to operate your account, process your payments, verify your identity, and comply with legal obligations. We do not collect data for the sake of it, and we do not build advertising profiles from your gaming activity.
All personal data stored by 399 is protected using industry-standard encryption and access controls. Only authorised 399 staff and verified third-party processors can access your data, and only for the purposes described in this Privacy Policy.
399 does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information stays within the 399 platform ecosystem and is shared externally only where required by law or to operate essential platform services.
As a 399 member, you have the right to access the personal data we hold about you, to request corrections, and to request deletion of your data subject to legal retention requirements. Contact 399 support at any time to exercise these rights.
399 uses cookies to keep your session active, remember your preferences, and understand how members use the platform so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
If 399 makes material changes to this Privacy Policy, we will notify you via the platform or by email before the changes take effect. Continued use of 399 after a policy update means you accept the revised terms. The "Last updated" date at the top of this page always reflects the current version.
Summary: 399 collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your data. You have the right to access, correct, and delete your data. By using 399, you agree to this Privacy Policy.
This Privacy Policy applies to the 399 online gaming and entertainment platform, accessible at 399.today ("399", "the Platform", "we", "us"). 399 is the data controller responsible for the personal data collected through the platform.
If you have any questions about how 399 handles your personal data, or if you wish to exercise any of your data rights, you can contact the 399 privacy team at [email protected]. We aim to respond to all privacy-related enquiries within 72 hours.
399 collects personal data from you in several ways — directly when you register and use the platform, automatically when you interact with the platform, and from third parties where necessary to verify your identity or process payments.
When you register an account or use 399, you provide us with:
When you use the 399 platform, we automatically collect certain technical and behavioural data, including:
399 may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity, process your transactions, and protect the platform from fraudulent activity.
Note: 399 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. The only sensitive category data we may process is biometric data where required for identity verification, and only with your explicit consent.
399 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your 399 account | Name, contact details, login credentials |
| Processing deposits and withdrawals | Payment account details, transaction records |
| Verifying your identity (KYC) | National ID, date of birth, selfie/photo |
| Preventing fraud and money laundering | IP address, device data, transaction history |
| Providing customer support | Account details, support correspondence |
| Sending account notifications and updates | Mobile number, email address |
| Improving platform performance and user experience | Usage data, session logs, device data |
| Complying with legal and regulatory obligations | All data as required by applicable law |
399 does not use your personal data for third-party advertising, profiling for marketing purposes, or any purpose not listed above. If 399 intends to use your data for a new purpose, we will update this Privacy Policy and notify you before doing so.
399 processes your personal data on the following legal bases:
399 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
Our commitment: Every third party that processes data on behalf of 399 is bound by a data processing agreement that requires them to protect your data to the same standard as 399 and to use it only for the specified purpose.
399 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how members use 399 so we can improve it. Here is a breakdown of the cookies 399 uses:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep your session active, maintain login state, enable core platform functions | No — required for the platform to work |
| Preference cookies | Remember your language, display settings, and game preferences | Yes — via browser settings |
| Analytics cookies | Understand how members navigate 399 to improve the platform | Yes — via browser settings |
| Security cookies | Detect and prevent fraudulent login attempts and suspicious activity | No — required for account security |
399 does not use third-party advertising cookies or tracking pixels. You can manage or delete cookies through your browser settings at any time. Disabling essential or security cookies may affect your ability to use the 399 platform.
399 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. The following retention periods apply:
When your data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 399 will securely delete or anonymise it.
399 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While 399 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your 399 account has been compromised, contact 399 support immediately and change your password.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 399 will notify affected members without undue delay and will take all necessary steps to contain and remediate the breach.
As a 399 member, you have the following rights over your personal data. To exercise any of these rights, contact 399 support at [email protected]. We will respond within 30 days.
Request a copy of all personal data 399 holds about you.
Ask 399 to correct any inaccurate or incomplete personal data.
Request deletion of your data where no legal retention obligation applies.
Ask 399 to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including analytics.
399 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use 399 in any way.
If 399 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 399, please contact us at [email protected] so we can investigate and take appropriate action.
The 399 platform may contain links to third-party websites or services — for example, links to payment provider support pages. 399 is not responsible for the privacy practices of any third-party website. We encourage you to read the privacy policy of any third-party site you visit from a link on 399.
This Privacy Policy applies only to data collected and processed by 399 through the 399.today platform. It does not apply to data collected by third-party game providers, payment processors, or any other external service, even where those services are accessed through 399.
399 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and notify active members via the platform or by email before the changes take effect.
We encourage you to review this Privacy Policy periodically. Your continued use of 399 after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, you may request account closure by contacting 399 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 399 handles your personal data, please get in touch:
399 aims to respond to all privacy-related enquiries within 72 hours. For data access or deletion requests, please allow up to 30 days for a full response. We take every privacy concern seriously and will handle your request fairly and transparently.